SHIPPING :

• Shipping PAN India, International shipping is NOT available yet.

  Shipping Charges:

  We offer free shipping on all orders above ₹599 across India. For orders below ₹599, a standard shipping fee of ₹70 /-will apply.

• Currently we don't accept COD orders, only online payments are accepted.

• Items will be shipped within 48 hours and will be delivered in 5-7 working days post shipping.

  We aim to deliver your order at the earliest possible, but please note that shipping timelines may be affected by factors such as:

  1. Unexpected weather conditions

  2. National holidays

  3. Unavoidable logistical delays

  We appreciate your patience during such rare instances.

  Tracking Your Order:

  Once your order is shipped, you’ll receive a tracking number via email, SMS, so you can keep a close eye on your package every step of the way.

RETURN & REFUNDS:

The timeline to raise a return/exchange request is within 48 hours from the date of order delivery ONLY IN THE CASE OF DAMAGE/ DEFECTIVE PRODUCT. . Kindly ensure that you have an UNBOXING VIDEO of the delivered package to facilitate a seamless return process.

To Return:

• WhatsApp +91 7975484995 with:

  • Order number + Reason.

  • Parcel opening video.

• We’ll approve & share return instructions.

  If your return is approved, we will either:

  1. Replace the product (subject to availability), or

  2. Issue a store credit which you can use for your next order.

Refund Process

• If a Refund is approved

  1. It will be processed within 5–7 business days after product inspection.

  2. Refunds will be credited to you via store credit

****We do not accept returns or exchanges for

1. Change of mind

2. Wrong size or design ordered by mistake

3. Regular wear & tear, scratches, or tarnishing caused by misuse

Need Help?

If you have any questions regarding our shipping policy or need help tracking your order, feel free to reach out to us at contact@mishkcollections.com